Trainer EMEA
Customer Success
Customer Onboarding
Mid-Level
Remote
full-time
- Location
- Berlin
- Type
- full-time
- Level
- Mid-Level
- Work mode
- remote
Summary
Trainer EMEA needed in Berlin to drive client adoption and platform mastery for a collaborative learning platform. The role owns the One-to-Many offer including Engagement Academy and Stadium webinars, working closely with Customer Success and Product teams. Ideal for experts in pedagogical design and customer training.
What you'll need to apply
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Salary expectation
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Cover letter
not requested
The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement.
By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.
You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.
Trainer EMEA
360Learning · Berlin