ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines
Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com

ABOUT THE ROLE

We’re looking for an AI-native product builder to define how customers understand spend, make better decisions, and increasingly let the system do the work for them. This is one of the highest-impact product roles at Pliant today.

As (Senior) Product Manager – Spend Intelligence (AI), you will own the product experiences and capabilities that turn data into decisions into actions. Your scope includes our AI Assistant, natural-language interaction with spend and financial data, proactive insights and recommendations, and the foundational AI and data capabilities that make these experiences useful, reliable, and scalable.

You will work closely with Engineering, Data, Design, and product teams across the company to build AI products that are deeply integrated into real workflows. This is a hands-on product role for someone who likes turning ambiguity into clear direction, going deep with engineers, and shipping products customers actually use.

WHAT YOU’LL DO

Own the strategy, roadmap, and execution for Pliant Assistant and AI-enabled spend intelligence experiences
Define how customers understand their spend, identify opportunities to optimize it, and take action with less manual effort
Build natural-language and assistant experiences that allow users to ask questions about company spend and financial data, receive trustworthy answers, and take guided next steps
Drive the progression from insights to recommendations to action, including proactive monitoring, alerts, suggested actions, and automation where appropriate
Develop insight-driven product experiences that go beyond dashboards, with a strong focus on workflow integration, usage, and measurable outcomes
Own the product direction for the AI foundations currently sitting in this domain, including access to models and providers, secure connections to platform and customer data, and internal capabilities that support high-quality AI experiences
Partner closely with Engineering and Data on structured data models, pipelines, evaluation, observability, reliability, and guardrails required for trustworthy AI products
Define reusable AI patterns and best practices, and enable other product teams to embed AI into their domains where it makes sense
Write detailed product requirements, go deep with engineers on backend-heavy problems, analyze usage data, talk to customers, and iterate quickly based on real-world feedback
Define and monitor KPIs such as assistant adoption, percentage of actions taken from insights, percentage of decisions influenced by AI, reduction in manual analysis, and measurable spend optimization
Ensure AI experiences are accurate, understandable, secure, and aligned with customer trust, compliance, and operational requirements

WHAT YOU’LL BRING

5+ years of product management or other relevant experience, ideally in B2B SaaS, fintech, AI/ML, data products, or platform/infrastructure-heavy environments
Strong product instinct and the ability to distinguish between interesting technology and valuable product outcomes
Experience working on complex systems involving data, workflows, APIs, or backend-heavy product areas
Ability to operate in ambiguity, create structure, and make sound decisions without perfect information
Strong technical fluency; comfortable working closely with engineers on data access, integrations, model capabilities, evaluation, reliability, and system design trade-offs
Genuine curiosity about AI and strong intuition for where it creates real value, combined with a clear understanding of its limitations, risks, and failure modes
Track record of shipping products that are adopted in real workflows, not just launched
High ownership, strong bias for action, and willingness to get hands-on with specs, metrics, discovery, and delivery
Strong communication and stakeholder management skills in cross-functional and cross-domain environments
Fluent in English; other European languages are a plus

WHAT WE OFFER

The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
Attractive remuneration
Your choice of preferred OS, Windows or Mac
Flat hierarchy and transparent communication in a relaxed, professional atmosphere
Opportunity to develop your talent in a dynamic team with ambitious goals
Flexibility and possibility to work remotely
Monthly mobility benefit
Wellhub Membership
Pliant Card with monthly credit to explore the product and enjoy food with colleagues

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.

(Senior) Product Manager – Spend Intelligence (AI) (m/f/d)