Product Manager, Delivery Promise

We are looking for a Product Manager to join our Product Management organization, working with the Delivery Promise team. This is one of those parts of Wolt's business that people don't always realize the complexity of. Logistics is absolutely integral to Wolt, and doing it well can mean the difference between delivering blissful customer experiences efficiently and profitably vs. operational nightmares and a cacophony of late deliveries. 

The Delivery Promise team is in the Courier & Logistics Product group at Wolt. We're driving the future with estimates that fuel our growth, flywheel, shaping shopping decisions and streamlining deliveries. Our goal: boost Wolt's growth and profitability by delivering reliable, precise time estimates to customers and partners worldwide. In a nutshell, the team is responsible for crafting accurate and reliable time estimates that form a key part of the pre-checkout purchase experience for our consumers, right from discovery to checkout. We employ advanced machine learning models and innovative tools to craft delivery estimates experienced by consumers across all business lines for Wolt.   

As the Product Manager for the Delivery Promise team, your role will be integral in ensuring that we provide the best delivery estimates for our consumers while balancing the operational impact of fulfilling deliveries against the promised estimates. You will be contributing significantly to Wolt's goal of delightful customer experiences. 

Join us in shaping the future of delivery, where every delivery is an opportunity for delight and loyalty.

Our humble expectations

You could come to this role from various backgrounds, but ideally, you bring:

• Plenty of previous experience as a Product Manager 
• It’s a plus for you if you have a background in Machine Learning or Data Science, since you would be focused on optimizing our estimates across markets and consumer cohorts.  
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.