Agentic CRM Manager

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.  At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.   Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!  We are currently looking for a Agentic CRM Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering closely with the Segmentation and CRM teams, your focus will be on technically building and activating automated, AI-driven, personalised journeys. In this role, you will combine technical expertise with commercial awareness to deliver campaigns measured on customer value and revenue rather than volume.