Product Experience Intern (f/m/x)
Sharpist
Summary
Sharpist is seeking a Product Experience Intern to enhance customer and learner experiences on their digital coaching platform. This role involves supporting HR customers and Relationship Managers, resolving queries, preparing presentations, and implementing solutions to reduce repetitive tasks through automation. The internship offers potential conversion to a full-time position.
- Location
- Berlin (Hybrid)
- Type
- full-time
- Level
- Intern
- Work mode
- hybrid
About Sharpist
We are an exciting start-up on a journey to innovate the ed-tech industry, and deliver measurable business outcomes to our clients through a bespoke digital solution that is based on 1:1 coaching.
As Europe’s leading solution for sustainable leadership development, we believe that personalized learning is an important right that everyone should have access to, and as such, we combine the individual employee’s needs with the demands of global organizations for worldwide scalability.
As part of our mission to make personal growth transparent, measurable, and enjoyable, we combine expert human coaching with powerful AI. 🎥 Meet our AI Coach in action — and see how Sharpist empowers leaders and talents to grow every day:
Our Product Experience Team is responsible for delighting our customers and their learners with unparalleled experiences on our coaching platform. The team matches learners with coaches, helps with queries. The team creates the learners, the learning cohorts, organises training sessions. Support our HR customers to resolve questions, and our Relationships Managers with meetings and preparing cool presentations. And... many more tasks....
As our Product Experience Intern (f/m/x), you are responsible for supporting our existing business teams with delivering customer value - implementing solutions for our Sharpist clients, build automations to reduce repetitive operational and manual tasks with great care to deliver on our customer support requests.
What you'll do at Sharpist
Within 1 month, you will...
Have met with and established collaborative relationships with the wider revenue team
Take over the first product experience responsibilities on your own
Within 6 months, you will…
Help plan and execute our own operational challenges delivering unparalleled experiences
Help identify improvements to our processes i.e. with automation solutions for repetitive tasks
You will be a key stakeholder of the Client Operations Area working closely with Revenue and Operations Teams
And then, what's next?
The sky’s the limit. Depending on your performance and preference, we are open to converting this to a regular position where you can further your career with us.
Product Experience Intern (f/m/x)
Sharpist · Berlin (Hybrid)