Summary
FRAMEN is a growing Digital Outdoor Media network seeking a Working Student in Operations to support daily operations. Responsibilities include managing the support inbox, updating the database, handling device shipments/returns, and testing Android hardware. Requires enrollment at a German university, basic technical curiosity, and good German/English skills.
- Location
- FRAMEN GmbH - Berlin
- Type
- part-time
- Level
- Intern
- Work mode
- onsite
- Salary
- €30k
About the role
FRAMEN is one of Europe's fastest-growing Digital Outdoor Media networks, with 50+ employees working with leading brands and advertising agencies globally. We combine premium indoor environments, strong content context, and technology to deliver high-attention advertising experiences.
As a Working Student in Operations, you'll support the day-to-day operations behind our screen network. You'll be the point of contact in our support inbox, keep our database up to date, handle device shipments and returns, and get hands-on with our Android hardware, a great opportunity to learn how a DOOH network runs from the inside.
Key Responsibilities
- Manage our support inbox: respond to incoming requests, escalate issues internally to the right team, and follow up until they're resolved.
- Perform simple operations in our database, keeping screen and device records accurate and up to date.
- Handle physical device shipments, either directly from our office or by placing orders with our warehouse.
- Process returned devices: check their condition, document findings, and try to replicate issues our clients reported.
- Perform tests and checks on our Android hardware, learning to work with ADB and connect to devices over the network.
Job requirements
Enrolled at a university in Germany, ideally in a technical, business, or related field.
Reliable, well-organized, and comfortable with hands-on work: from writing support emails to unpacking and testing devices.
A basic technical curiosity: you don't need to know ADB or Android debugging yet, but you should be excited to learn it.
Good German and English, written and spoken.
Comfortable with common tools such as Google Workspace, Slack, and Jira — or quick to pick them up.
Available for regular on-site work at our Berlin office (required for shipments and hardware handling).
Your profile
- Competitive fixed salary
- 30 days of vacation (based on full-time employment)
- Subsidy for the Deutschlandticket and Wellhub membership
- Collaboration with international teams and external partners
- Direct insights into a growing international DOOH company
- Opportunity to take on responsibility and actively shape processes
- Access to the Axel Springer network and co-working facilities
- International work environment with close cross-border collaboration
What’s in it for you?
Team Spirit
Your contact
Working Student Operations (f/m/d)
Framen · FRAMEN GmbH - Berlin